Human Resources Manager II

About the role

The Human Resources Manager II works with the Human Resources staff to run the daily activities of the HR office at the property, covering recruitment, total compensation and training and development. The role delivers HR services that meet or exceed employee needs and supports business success, while ensuring compliance with applicable laws, regulations and operating procedures.

Key responsibilities

• Recruitment and hiring: assist in interviewing and hiring HR team members, maintain contact with external recruitment sources, attend job fairs, network with local organisations such as the Hotel Association, monitor candidate selection, partner with vendors on advertising and provide subject-matter expertise to property managers.
• Employee benefits: work with the unemployment services provider on claims, review and correct provider reports, prepare and audit claim activity reports, attend unemployment hearings and ensure the department has the resources to administer employee benefits.
• Employee development: support the new hire orientation programme, ensure cross-training and use on-the-job training tools, coordinate orientation so guestservice is emphasised, and ensure attendance of new hires and the leadership team in training.
• Employee relations: maintain communication channels, review progressive discipline documentation, apply an open-door policy, refer issues to the Department Manager or the Multi-Property Director of Human Resources, and partner with Loss Prevention on accident investigations.
• Legal and compliance: keep employee files, performance and compensation records and medical records secure and compliant with the Privacy Act, communicate rules and safety policies, run periodic claims reviews with the Regional Claims office, represent HR at the property Safety Committee, manage workers' compensation claims and oversee selection and non-selection processes.

Required profile

• High school diploma or GED and 3 years of experience in human resources, management operations or a related field.
• Or a 2-year degree from an accredited university in Human Resources, Business Administration or a related major and 1 year of experience in those areas.