Platform Operation Support Engineer

About the role

The Platform Operation Support Engineer will assist in maintaining and supporting platform services, bridging the gap between technical operations and business needs. This position is ideal for candidates with a strong background in marketing or sales who also possess IT knowledge.

Key responsibilities

• Monitor platform performance and respond to operational incidents.
• Collaborate with sales and marketing teams to align platform capabilities with business objectives.
• Provide technical support and troubleshooting for end‑users.
• Document processes and create reports on platform usage.
• Assist in the implementation of minor enhancements and updates.

Required profile

• Advanced student or recent graduate in Marketing, Sales, or a related field.
• 2‑3 years of experience in sales or IT environments.
• Fluent in English and advanced proficiency in Mandarin.

Required skills

• Proficiency with Microsoft Office applications.

What we offer

• Opportunity to work at the intersection of technology and business.
• Professional development in a fast‑growing environment.