Maintenance Coordinator

About the role

We are seeking an organized and proactive Maintenance Coordinator to manage maintenance requests, coordinate vendors and technicians, and ensure property issues are resolved quickly and efficiently. The role supports short‑term and long‑term rental properties, acting as the primary point of contact for all repair activities.

Key responsibilities

• Receive, review, prioritize, and track maintenance requests from tenants, guests, property managers, and internal teams.
• Coordinate repairs with technicians, contractors, and vendors, scheduling appointments and providing necessary access information.
• Follow up on open work orders, ensuring timely resolution and handling urgent or emergency issues according to procedures.
• Communicate clearly with all stakeholders throughout the repair process.
• Obtain and compare estimates, escalating higher‑cost repairs for approval.
• Maintain accurate records of work orders, invoices, photos, estimates, and completed repairs.
• Monitor recurring issues and identify opportunities for preventative maintenance.
• Update property management systems and internal tracking sheets, ensuring quality standards before closing requests.

Required profile

• Minimum 2 years of experience in maintenance coordination, property management, or facilities management.
• Proven ability to coordinate contractors, handymen, plumbers, electricians, HVAC technicians, and other vendors.
• Excellent communication, follow‑up, and organizational skills.
• Strong attention to detail and documentation.
• Ability to prioritize multiple work orders based on urgency and impact.
• Comfortable handling emergency maintenance situations.
• Self‑motivated and able to work independently in a remote environment.

Required skills

• Google Workspace
• AppFolio
• Buildium
• Propertyware
• Rent Manager
• Yardi
• Guesty
• Hostaway