Senior E-Commerce Coordinator

About the role

A company is looking for a Senior E-Commerce Coordinator with strong strategic thinking and commercial acumen to grow its digital business. The role turns eCommerce strategy into business results by finding growth opportunities, optimising digital channel performance and delivering a seamless customer experience.

Key responsibilities

• Define and execute eCommerce growth strategies aligned with business objectives.
• Drive online revenue, profitability and sustainable growth across digital channels.
• Monitor key metrics such as sales, conversion, traffic, average order value, profitability and campaign ROI.
• Develop commercial strategies on pricing, promotions, product portfolio and digital visibility.
• Turn market, competitor and consumer data into actionable insights.
• Lead initiatives to improve the digital customer journey, conversion, acquisition and retention.
• Partner with Sales, Marketing, Product, Supply Chain and Logistics on end-to-end eCommerce execution, including inventory planning, product availability and the commercial calendar.
• Identify growth opportunities across marketplaces, retailers and emerging digital channels.
• Deliver performance reviews and strategic recommendations to support business decisions.

Required profile

• Bachelor's degree in Business Administration, E-Commerce, Industrial Engineering or a related field.
• 4+ years of experience in eCommerce, Digital Commerce, Online Sales or Digital Business.
• Strong commercial and analytical skills, with experience managing KPIs, profitability, conversion and consumer insights.
• Advanced English for a regional business environment.
• Strategic, results-driven and able to lead projects and work across functions.

Required skills

• Advanced Excel and digital analytics tools.
• Knowledge of Google Analytics, eCommerce platforms and marketplaces.