Client Assistance Coordinator

About the role

As a Client Assistance Coordinator you will help clients design and book memorable travel experiences, from flights and hotels to cruises and custom tours. The position is fully remote, offering a flexible schedule that fits around your personal life.

Key responsibilities

• Assist clients in planning vacations, cruises, and custom travel itineraries.
• Book flights, hotels, resorts, tours, and excursions using industry tools.
• Provide personalized destination recommendations based on client preferences.
• Respond to inquiries via phone, email, text, and social media.
• Stay up‑to‑date on travel promotions, destination news, and industry discounts.
• Deliver exceptional customer service before, during, and after each trip.

Required profile

• Passionate about travel and eager to help others.
• Friendly, outgoing, and self‑motivated.
• Organized, detail‑oriented, and comfortable learning new technology.
• Strong communicator with a customer‑focused mindset.
• Coach‑able and willing to grow through training and mentorship.

Required skills

What we offer

• Comprehensive training and ongoing mentorship.
• Access to industry tools, supplier education, and marketing support.
• Flexible, work‑from‑anywhere schedule.
• Unlimited earning potential through commissions.
• Travel perks, industry discounts, and a supportive team environment.