Senior Managing Consultant / Director of Marketing Services, Advisors & Consulting

About the role

Mastercard's Advisors & Consulting Services team combines traditional management consulting with its data assets, platforms and technologies to give clients strategic insights and recommendations. The Marketing specialization leads client campaigns and engagements, using customer data and direct-marketing expertise across channels. This role leads complex client engagements, builds and runs marketing strategies and campaigns for regional and global clients, owns senior client relationships and guides teams to deliver measurable client value.

Key responsibilities

• Lead complex client engagements across industries and business challenges
• Build and lead marketing strategies and campaigns for regional and global clients, using technology and data
• Own senior client relationships, from mid-level stakeholders to the C-suite, and act as a trusted business advisor
• Guide teams through complex problem-solving and deliver business-focused solutions and recommendations
• Motivate project teams to produce high-quality deliverables in a collaborative, inclusive environment
• Partner with internal stakeholders such as Product and Business Development to scope engagements, design client solutions and build the firm's intellectual capital
• Deliver on-the-job training, coaching and mentorship for direct reports and project teams

Required profile

• Undergraduate degree in marketing, communications or a related field
• 15+ years of experience in marketing and campaign engagements, with expertise in areas such as digital marketing, direct-response marketing, media planning, product launches, ad-tech/mar-tech, or offline campaigns
• Demonstrated success coaching and leading teams on large, strategic engagements involving third parties
• Experience managing vendors and senior client relationships
• Deep knowledge of business KPIs, financials and organizational leadership
• Ability to spot business-development opportunities, lead proposal development and scoping
• Experience creating innovative solutions and providing industry thought leadership
• Eligibility to work in the country of application and to obtain required travel visas; ability to travel to client sites semi-regularly
• Preferred: additional agency experience, SEO, video production, content development, usability research, supply chain management, data visualization tools (Tableau or Power BI), and an MBA or master's in marketing or communications

Required skills

• Advanced proficiency in Word, Excel and PowerPoint
• Ability to lead multiple projects and clients in a fast-paced, deadline-driven environment
• Effective communication in English and the local office language, where applicable