Senior Executive Assistant (Remote)

About the role

We are looking for a proactive Senior Executive Assistant to support the founder of a fast‑growing US‑based home services company. Based in Panama, you will work remotely to streamline administrative processes, manage billing workflows and ensure smooth customer interactions.

Key responsibilities

• Follow up on past‑due invoices, track aging accounts receivable and collect missing client documentation (W‑9, 1099, etc.).
• Provide phone coverage, handle customer service inquiries and assist with dispatch coordination for field technicians.
• Process incoming web forms, lead inquiries and general email correspondence.
• Liaise with the website developer to implement updates, tweaks and changes as required.
• Perform daily administrative tasks to free up the business owner’s time.

Required profile

• Flawless, near‑native English (C1) with confidence speaking to American clients.
• Assertive, professional communication style, especially for outbound collections calls.
• Highly organized, detail‑oriented and able to manage multiple priorities in a fast‑paced environment.
• Experience handling financial admin, invoice collection and customer support.

Required skills

What we offer

• Competitive salary $2,000‑$3,000 USD per month.
• Fully remote work with flexible hours between 8 AM‑5 PM EST.
• Opportunity to impact cash‑flow and operational efficiency of a growing company.