IT Help Desk & Automation Specialist

About the role

We are looking for an IT Automation & AI Integration Specialist who will provide limited help‑desk support while primarily focusing on building, maintaining, and improving internal tools, automations, and AI‑enabled workflows.

Key responsibilities

• Provide general IT/help desk support as needed (approximately 10–15% of time).
• Develop, maintain, and troubleshoot internal scripts, automations, and workflows using Python and/or JavaScript/TypeScript.
• Work with APIs, SaaS integrations, Git/source control, and command‑line tools.
• Utilize AI coding agents to assist development, testing, and troubleshooting, and validate AI‑generated code before deployment.
• Document technical changes, integrations, and workflows while ensuring security and governance around AI usage.

Required profile

• Hands‑on experience with Python and/or JavaScript/TypeScript.
• Strong debugging, testing, and technical troubleshooting skills.
• Experience working within existing codebases and in an IT support or help‑desk environment.
• Familiarity with authentication, permissions, API keys, credentials, and secure system access.

Required skills

• Python
• JavaScript / TypeScript
• Git
• APIs and SaaS integrations
• Command‑line tools
• Model Context Protocol (MCP)
• AI coding tools (e.g., Claude Code, OpenAI Codex, Cursor, Windsurf, GitHub Copilot, Replit Agent)

What we offer

• Monthly attendance bonus for excellent punctuality.
• Private health and life insurance after probation.
• Partial parking assistance.
• Referral bonuses for successful candidate recommendations.
• Monthly community activities and exclusive discounts at stores, gyms, restaurants, and more.
• On‑site mental health support with two psychologists.
• On‑site doctor and nutrition services.