Gerente de Restaurante – Ciudad de Panamá

About the role

Platinum Brands is seeking a Restaurant Manager for its KFC brand in Panama City. The manager will ensure daily operations run efficiently, driving profitability while maintaining high standards of production, quality, and customer service.

Key responsibilities

• Coordinate, manage, and execute daily restaurant operations both operationally and financially.
• Analyze brand KPIs, define action plans, and implement corrective measures to improve results.
• Ensure proper recipe execution, compliance with Good Manufacturing Practices (GMP) and occupational health regulations.
• Act as the primary mediator for team conflicts and customer complaints, delivering timely and professional resolutions.
• Lead, motivate, and develop the operational team, fostering a respectful, collaborative, and high‑performance environment.

Required profile

• University degree or final‑year student in Business Administration, Gastronomy, or related fields.
• Minimum 2 years of experience in shift‑lead or similar roles within the restaurant sector, preferably in fast‑food franchises.
• Availability for rotating shifts and current health permits.
• Strong leadership, effective communication, results orientation, teamwork, conflict resolution, and empathy.
• Residence in Panama City.

Required skills

• POS system operation
• Microsoft Excel
• Microsoft Word

What we offer

• Restaurant discount for the brand.
• Professional growth opportunities.
• Dynamic and challenging work environment.