Executive Assistant – Remote (Home Services)

About the role

Our client, a fast‑growing home services company based in Maryland, USA, seeks a proactive Executive Assistant to relieve the founder’s bottleneck in client‑facing interactions. The role is fully remote, working Monday‑Friday within the 8 am‑5 pm EST window.

Key responsibilities

• Follow up on past‑due invoices, manage aging accounts receivable, and collect missing client documentation (W‑9s, 1099s, etc.).
• Provide phone coverage, handle customer service inquiries, and assist with dispatch coordination for field technicians.
• Process incoming web forms, lead inquiries, and general email correspondence.
• Liaise between the business owner and website developer to ensure timely updates and changes.
• Perform daily administrative tasks to free up the owner’s time.

Required profile

• Flawless, near‑native English fluency, comfortable speaking with American clients on financial matters.
• Assertive and professional communication style, able to make outbound collections calls while maintaining strong customer relations.
• Tech‑savvy learner who quickly adapts to multiple software platforms, scheduling tools, and CRM systems.
• Familiarity with Facebook and other social‑media platforms is a plus.

Required skills

• CRM systems
• Facebook

What we offer

• Full‑time remote position with flexible schedule.
• Competitive monthly salary between $2,000 and $2,500.
• Opportunity to streamline operations for a growing company.