Debt Recovery Specialist - U.S. Accounts (Remote, LATAM)

About the role

This is a remote, phone-based debt recovery job for U.S. accounts, based in Latin America. You call U.S. customers who owe money and negotiate a payment date. Most of the day is outbound calls, with email used only to back up the calls.

Key responsibilities

• Call overdue U.S. accounts and explain the balance, listening to the reason for non-payment and asking for a specific payment date.
• Follow up on previous commitments: if a payment was promised but did not arrive, call again.
• Log every call and every commitment, and send short emails confirming what was agreed.

Required profile

• Experience making real collection calls, such as credit cards, loans, auto, BPO collections or business invoices.
• Spoken English that holds up in a firm conversation with a U.S. customer.
• Ability to follow through on promises (e.g., "call me next week" means calling next week).
• Stable employment history, around a year or more per role.
• Full-time availability during U.S. business hours.
• Background mainly in inbound customer service, retention or sales, or in AR/billing done by email, payment posting or reconciliation, is not a good fit.

What we offer

• Pay of $1,300-$1,600 per month, depending on experience and demonstrated collections expertise.
• A single clear goal (money collected), with clear targets and direct coaching.
• 100% remote work.

To apply, send your résumé in English, listing the month and year for every job, and for each collections job state what you collected and roughly how many calls you made per day.