Customer Service Agent – English (PM Shifts)
Alorica · Panama
Job description
About the role
Join Alorica’s #CoolCenter as a Customer Service Agent working English PM shifts. You will operate in a collaborative environment with a diverse team of experienced professionals focused on delivering exceptional customer experiences.
Key responsibilities
- Provide accurate, timely, and empathetic support to users.
- Use internal tools and follow established procedures (SOPs).
- Stay updated on policies and processes.
- Gather additional information when needed and deliver clear, effective solutions.
Required profile
- Advanced English level.
- Complete documentation.
- High school diploma (verifiable).
- Full‑time availability.
- Demonstrated problem‑solving skills.
What we offer
- Monthly income ranging from $800 to $1,050 (depending on the assigned campaign).
- Two days off per week.
- Referral bonuses with no limit.
- Legal and superior benefits.
- 100% paid training from day one.
- Restaurant discounts.
- Rest area.
- Free medical service on‑site.
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Published 2 weeks ago
Expires 1 month from now
29 views · 0 interested
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Alorica
Panama