Executive Assistant – Administrative & Collections

About the role

Our client, a fast‑growing home services company based in the United States, is looking for a proactive Executive Assistant to relieve the founder’s bottleneck and streamline administrative and billing workflows. The role is full‑time, Monday‑to‑Friday, with flexible hours between 8 am and 5 pm EST.

Key responsibilities

• Follow up on past‑due invoices and manage aging accounts receivable (10‑day and 30‑day cycles).
• Request, collect, and organize client documentation such as W‑9s and 1099s.
• Provide phone coverage, handle customer service inquiries, and support dispatch coordination for field technicians.
• Process incoming web forms, lead inquiries, and general email correspondence.
• Liaise with the website developer to ensure updates and changes are executed accurately.
• Perform daily administrative tasks to free up the business owner’s time.

Required profile

• Flawless, near‑native English fluency, comfortable speaking with American clients.
• Assertive and professional communication style, especially for outbound collections calls.
• Tech‑savvy learner who can navigate multiple software platforms, scheduling tools, and CRM systems.
• Familiarity with Facebook and other social media platforms is a plus.

Required skills

What we offer

• Competitive monthly salary ranging from $2,000 to $2,500 USD.
• Flexible work schedule within EST business hours.
• Opportunity to impact cash‑flow and operational efficiency in a growing company.