Administrador/a de operaciones de servicio

About the role

We are looking for a Service Operations Administrator to join Epiroc’s Service Division. The role focuses on optimizing and managing resources to ensure smooth administration of the Parts and Services division, driving continuous improvement and meeting operational targets.

Key responsibilities

• Administer and track the service order cycle, ensuring proper execution and invoicing.
• Coordinate planning and control of technical resources, including scheduling, timing and productivity.
• Monitor operational and financial indicators, preparing performance, profitability and efficiency reports.
• Manage service contracts and agreements, ensuring compliance with commercial terms.
• Provide administrative support to service operations, procurement, logistics and HR.
• Coordinate the management of tools, equipment and infrastructure required for operations.
• Drive continuous process improvement, promoting resource optimisation and operational excellence.
• Ensure adherence to safety, quality and internal procedural standards.

Required profile

• Degree in Business Administration, Engineering or related field.
• Minimum 3 years of experience in similar responsibilities within mining operations.
• Strong administrative knowledge.
• Fluent in English (spoken and written).
• Proficiency with Microsoft Office suite.
• Experience with equipment calibration or verification processes.
• Willingness to work on‑site in a mine environment.

Required skills

• Microsoft Office
• Equipment calibration/verification
• Service order management