Appointment Setter

About the role

VirtueStaff is looking for a motivated Appointment Setter to support a residential solar provider. You will engage homeowners, qualify their interest in solar solutions, and schedule consults for the sales team.

Key responsibilities

• Contact prospective homeowners promptly via phone, text, email, and CRM tools.
• Respond immediately to inbound leads from online campaigns, web forms, and referrals.
• Conduct high‑volume outbound calling to existing prospect databases and targeted homeowner lists.
• Qualify homeowners based on roof viability, energy usage, ownership, and electric costs.
• Schedule qualified presentation appointments for Solar Consultants and field sales representatives.
• Execute pre‑appointment confirmation calls and text reminders to reduce cancellations.
• Re‑engage missed or canceled appointments to reschedule meetings.
• Handle common homeowner objections using persuasive sales techniques.
• Log all call activities, notes, appointments, and pipeline stages accurately in Tape, Oracle NetSuite, and other CRMs.

Required profile

• Proven track record in outbound calling, phone‑based appointment setting, or inside‑sales lead generation.
• Experience in residential solar, roofing, HVAC, pest control, windows, or similar home‑services sales is strongly preferred.
• Demonstrated ability to handle objections, build trust quickly over the phone, and qualify leads efficiently.
• Strong skills in calendar coordination, appointment confirmation, and pipeline follow‑up management.
• Excellent verbal communication in English with an energetic, professional phone demeanor.

Required skills

• Tape CRM
• Oracle NetSuite

What we offer

• Work From Home
• Performance Bonus