Senior Account Manager - Latin America (Remote)

About the role

OfficerApps, a U.S.-based SaaS company that helps security companies run smarter operations, is hiring a Senior Account Manager for Latin America, based in Panama and working remotely. This is a revenue-focused, full-time position focused on expanding existing customer accounts by adding licenses, products and features, rather than a traditional support or retention role.

Key responsibilities

• Identify and pursue opportunities to grow existing accounts by adding licenses, features, modules and services.
• Build and maintain relationships with key stakeholders and decision-makers to understand their needs and spot opportunities.
• Develop and execute account growth strategies to increase recurring revenue and maximize the value of existing accounts.
• Conduct product presentations and demonstrations of additional OfficerApps solutions.
• Manage the expansion pipeline, following up on time and tracking opportunities in HubSpot.
• Collaborate with Sales, Customer Success and other teams to coordinate expansions and ensure a smooth customer experience.
• Monitor account growth, track sales performance and report regularly on pipeline activity and results.
• Work consistently toward established sales targets.

Required profile

• Minimum of 4 years of experience in B2B account management, key account management or a similar sales role.
• Proven track record of generating revenue through upselling, cross-selling and account expansion.
• Experience in the SaaS, software or technology industry.
• Fluent English with excellent written and verbal communication.
• Strong relationship-building, presentation and consultative selling skills.
• Self-motivated, able to work independently in a remote environment.
• Preferred: experience with U.S. companies or international accounts, familiarity with SaaS subscription models, mid-market or enterprise account management, and knowledge of the security services industry.

Required skills

• CRM platforms such as HubSpot, Salesforce or similar.
• Organizational and time-management skills for handling multiple accounts at once.

What we offer

• Base salary of $1,800-$2,200 USD per month plus performance-based commission.
• Unlimited PTO after 60 days from the start date.