Ingeniero de Soporte en Redes – Ciberseguridad

About the role

We are looking for a Network Support Engineer to join SISAP’s engineering team. The role focuses on implementing and supporting cybersecurity solutions, ensuring a high‑quality experience for clients while maintaining technical excellence.

Key responsibilities

• Deploy cybersecurity solutions for client environments.
• Configure, integrate and perform technical testing of network and security components.
• Provide post‑sale support according to SLA commitments.
• Diagnose and resolve incidents and technical problems.
• Coordinate with customers and internal teams throughout project lifecycles.
• Produce technical documentation and follow established guidelines.
• Participate in continuous improvement and post‑implementation reviews.

Required profile

• Flexible, organized and proactive attitude.
• Strong communication skills with a customer‑focused mindset.
• Team player capable of solving technical issues.
• Eager to learn and develop continuously.

Required skills

• Networking and network administration.
• Windows and Linux operating systems.
• Fundamental concepts of cybersecurity.
• Troubleshooting of network infrastructures.

What we offer

• Continuous learning environment with exposure to cutting‑edge cybersecurity technologies.
• Training labs and certifications.
• Collaborative and human‑centered team culture.
• Opportunities for professional growth.