Assistant General Manager – Eco-Resort

About the role

Casa Cayuco Eco-Adventure Lodge, an award‑winning boutique eco‑resort on Isla Bastimentos, is seeking a hands‑on Assistant General Manager to support daily operations and drive growth during an exciting expansion phase.

Key responsibilities

• Lead a team of 45+ staff across Guest Services, Activities, Food & Beverage, Housekeeping, Maintenance, Spa, Transportation and other departments.
• Oversee guest arrivals, departures, excursions, meals, transportation and overall property logistics.
• Assume full responsibility for lodge operations when the General Manager is off‑site.
• Support recruitment, training, scheduling, performance management and employee development.
• Develop sales relationships with travel agents, tourism partners, groups and other clients.
• Assist with budgeting, payroll, purchasing, inventory control, expense reporting and revenue management.
• Monitor service standards, property conditions, maintenance needs and operating procedures.
• Manage property improvements, contractors, purchasing and project timelines.
• Identify opportunities to improve efficiency, enhance guest experience and increase revenue.
• Ensure compliance with safety, employment, environmental and hospitality regulations.

Required profile

• Minimum five years of progressive hospitality management experience.
• Previous senior leadership role such as Assistant General Manager, Hotel Manager, Operations Manager or Department Head.
• Proven ability to manage a hotel, resort, lodge or comparable hospitality operation.
• Experience leading multiple departments and a large team.
• Strong leadership, communication, organization, financial management and problem‑solving abilities.
• Professional fluency in English and Spanish.
• Legal authorization to work in Panama.
• Willingness to live on‑site at a remote, boat‑access‑only property.

Required skills

• Fluent English
• Fluent Spanish

What we offer

• Opportunity to lead a renowned eco‑resort during a period of growth.
• Live‑in accommodation on a unique, off‑grid property.
• Collaborative environment with a focus on sustainability and community partnership.