Asistente de Banca Privada

About the role

We are looking for a Private Banking Assistant to support Business Officers in daily operational and administrative activities. The role includes managing the onboarding of new clients and products, processing account movements, and delivering fast, efficient service while ensuring compliance with internal policies, processes and regulations.

Key responsibilities

• Guide clients on required documentation for opening passive products and collect the necessary information.
• Verify the completeness and correctness of documents, perform checks against restricted lists and negative news, and complete the client risk‑evaluation matrix.
• Assemble client files, obtain due‑diligence signatures, and, for high‑risk clients, prepare high‑risk memos and obtain required approvals.
• Deliver files to Operations and maintain control of submitted dossiers.
• Process account movement requests such as international and regional transfers, ACH, inter‑account transfers, loan and credit‑card payments, issuance of manager’s checks and bank drafts.
• Perform positive client identification, respond to email requests and conduct follow‑up calls.
• Monitor fixed‑term deposit renewals, discuss renewal conditions with business executives, send proposals to clients and update system details.
• Prepare loan and back‑to‑back disbursement documentation, coordinate legal signatures with regional law firms, obtain approvals and hand over credit files to Operations.
• Daily validation of delinquency reports and sending payment reminders to clients with outstanding balances.

Required profile

• Experience supporting private‑banking operations and client onboarding.
• Strong knowledge of banking policies, processes and regulatory requirements.
• Ability to propose preventive solutions and ensure documents comply with internal standards.
• Excellent organizational skills to coordinate document receipt, approvals and follow‑up.

Required skills