Senior Cloud Platform Operations Engineer

About the role

The Senior Cloud Platform Operations Engineer will operate, maintain and continuously improve our on‑premise IaaS cloud services. You will ensure high availability, security compliance and efficient incident handling while supporting the broader business through technical expertise.

Key responsibilities

• Operate, maintain and enhance on‑premise Cloud IaaS services (OpenStack, VMware, etc.).
• Participate in an on‑call rotation to provide L2 support and maintain platform availability.
• Review, resolve and document tickets in ServiceNow, escalating non‑platform issues as needed.
• Communicate incident status and ensure knowledge is shared across the Cloud team.
• Monitor security compliance with corporate policies and regulatory standards.
• Drive automation and technical innovation to increase operational efficiency.
• Maintain working relationships with Millicom business lines and other stakeholders.
• Collaborate with fellow Cloud Platform Operations Engineers on projects and problem solving.

Required profile

• Strong problem‑solving and analytical abilities.
• 3+ years of hands‑on experience with OpenStack core projects (Nova, Neutron, Glance, Cinder, Swift).
• 4+ years of Linux system administration, diagnostics and troubleshooting.
• Experience with container engines and orchestration platforms such as Kubernetes.
• Hands‑on experience with VMware vCloud suite (vRealize Automation, Orchestrator, vSphere/ESXi, NSX‑T).
• Knowledge of Ceph storage is a plus.

Required skills

• OpenStack (Nova, Neutron, Glance, Cinder, Swift)
• Ceph (optional)
• Kubernetes
• Linux system administration
• VMware vRealize Automation
• VMware vRealize Orchestrator
• VMware vSphere / ESXi
• VMware NSX‑T
• ServiceNow ticketing system