Part-Time Virtual Assistant / Cold Caller

About the role

A growing US-based home and property inspection business is hiring a part-time Virtual Assistant / Cold Caller through its recruiter, South. The role is remote and dedicated, working 4 hours per day, Monday to Friday, split between inbound customer support and outbound outreach to real estate agents. Candidates must live in Latin America and apply in English; a short Loom video presentation is optional but gives priority.

Key responsibilities

• Inbound calls and scheduling (~2 hours/day): answer the dedicated office line promptly, book, confirm and reschedule inspections in the scheduling software, answer questions about services, pricing and availability, and log calls and client details in the CRM.
• Outbound agent outreach (~2 hours/day): call local real estate agents to introduce the inspection service, build relationships and turn them into referral partners, track outcomes and follow-ups in the CRM, and flag warm leads and booking opportunities to the business owners.

Required profile

• Prior experience in phone-based customer service or admin support.
• Proven comfort with cold calling, appointment setting or outbound outreach.
• Fluent spoken and written English.
• Highly organized, reliable and able to work independently using written SOPs.
• Previous experience in real estate, property management or home services is a plus.

What we offer

• All tools provided and configured on day one: a dedicated business phone line, scheduling and reporting software, a CRM, and Google Workspace.
• Part-time dedicated engagement of 4 hours per day, Monday to Friday, remote.
• Independent contractor status with a competitive monthly fee.