Auxiliar III Operaciones

About the role

The Operations Assistant III will carry out operational activities that support service processes, ensuring strict adherence to established procedures, norms, and policies. The role contributes to delivering an agile, efficient, and high‑quality experience for customers and internal users while maintaining the organization’s service standards.

Key responsibilities

• Execute day‑to‑day operational tasks that back‑up service delivery.
• Monitor compliance with internal procedures, standards, and policies.
• Collaborate with multiple departments to ensure smooth workflow and accurate execution.
• Maintain detailed records and documentation of operational activities.
• Identify opportunities for process improvements and report them to supervisors.

Required profile

• Student or graduate in Business Administration, Industrial Engineering, Finance, Economics or related fields.
• Basic to intermediate proficiency in Excel.
• Basic to intermediate English language skills.
• Strong organizational abilities and attention to detail.
• Team‑oriented mindset with the ability to interact across various areas.
• Commitment to follow procedures and deliver precise, quality work.

Required skills

• Excel (basic to intermediate)