Supervisor de Ventas - Call Center

About the role

We are looking for a dynamic Sales Supervisor to lead our call‑center team in Panama. The role focuses on driving daily call volume, ensuring effective contact with prospects, and achieving sales targets for our consumer assistance services across banking, insurance, and retail sectors.

Key responsibilities

• Guarantee daily objectives for calls, effective contacts, and sales conversion ratios.
• Design and implement commercial strategies that maintain high quality and effectiveness of sales.
• Monitor and evaluate call quality on a daily basis.
• Provide continuous coaching, feedback, and performance reviews to advisors.

Required profile

• Minimum 2 years of experience supervising sales teams in telemarketing.
• Background in banking, insurance, assistance, or related services.
• Previous experience in a call‑center environment.
• Proven ability to lead and motivate commercial teams.
• Strong orientation toward meeting goals and results.
• Immediate availability.

Required skills

What we offer

• Competitive market‑aligned salary.
• Performance‑based commissions.
• Office location at Calle 50 and Calle Elvira Méndez, Torre Tower Bank, Floor.