Senior Managing Consultant / Director of Marketing Services

About the role

Mastercard's Advisors & Consulting Services team combines traditional management consulting with its data assets, platforms and technologies to give clients strategic insights. The Marketing specialization leads client campaigns and engagements, using customer data and direct-marketing expertise across channels. This role leads complex client engagements, builds and runs marketing strategies and campaigns, and owns senior client relationships.

Key responsibilities

• Lead complex client engagements across industries and business challenges.
• Build and lead marketing strategies and campaigns for regional and global clients, using technology and data.
• Own senior client relationships, from mid-level stakeholders to the C-suite, and act as a trusted business advisor.
• Guide teams through complex problem-solving to deliver business-focused solutions and recommendations.
• Motivate project teams to produce high-quality deliverables in a collaborative, inclusive environment.
• Partner with internal stakeholders such as Product and Business Development to scope engagements and design client solutions.
• Lead on-the-job training, coaching and mentorship for direct reports and project teams.

Required profile

• Undergraduate degree in marketing, communications or a related field.
• 15+ years of experience in marketing and campaign engagements, with expertise in areas such as digital marketing, digital customer experience, product launches, ad-tech and mar-tech, media planning, or direct-response marketing.
• Demonstrated success coaching and leading teams on large, strategic engagements involving third parties.
• Experience managing vendors and senior client relationships.
• Ability to identify business-development opportunities, lead proposal development and scoping.
• Ability to lead multiple projects and clients in a fast-paced, deadline-driven environment.
• Eligibility to work in the country of application and to obtain required travel visas; ability to travel to client sites semi-regularly.
• Preferred: additional agency experience, SEO and marketing, video production, content development, usability research, supply chain management, data visualization tools, or an MBA or master's in marketing or communications.

Required skills

• Advanced proficiency in Word, Excel and PowerPoint.
• Deep knowledge of business KPIs, financials and organizational leadership.
• Effective communication in English and the local office language.