Sales Development Representative – Panama City

About the role

We’re looking for a driven, persistent, and results‑oriented Sales Development Representative (SDR) to join our Panama team. If you enjoy connecting with people, generating new business opportunities, working toward ambitious goals, and turning prospects into customers, this could be a great opportunity for you.

Key responsibilities

• Prospect and engage potential customers through phone and email outreach.
• Research companies and identify new sales opportunities and qualified leads.
• Serve as an initial point of contact for prospective customers.
• Build and nurture relationships with prospects throughout the sales process.
• Maintain accurate prospect and customer information within CRM and internal systems.
• Assist with customer pricing reports and analyze historical pricing information.
• Learn freight pricing strategies and support bidding for prospective customers.
• Coordinate customer freight requirements with available carrier capacity.
• Track account growth and collaborate with Account Managers on customer development.
• Support new customer onboarding and contracting processes.
• Partner with Sales leadership during customer calls and throughout the deal‑closing process.
• Consistently meet and exceed established sales activity and performance KPIs.

Required profile

• Advanced or fluent English – spoken and written.
• 1–3 years of experience in sales, business development, logistics, customer acquisition, or similar roles.
• Strong prospecting, communication, and relationship‑building skills.
• Persistence and consistency when pursuing and converting sales opportunities.
• Comfortable with frequent phone and email outreach to prospective customers.
• Goal‑oriented mindset with motivation to meet and exceed KPIs.
• Strong analytical, organizational, and problem‑solving abilities.
• Ability to multitask and thrive in a fast‑paced, performance‑driven environment.
• Experience with or ability to quickly learn CRM and TMS platforms.
• Proficiency with Google Workspace and Microsoft Office, including Excel.
• High school diploma required; Associate or Bachelor’s degree preferred.

Required skills

• CRM platforms
• TMS platforms
• Google Workspace
• Microsoft Office
• Excel