Program Manager - HIAS Panama

About the role

The Program Manager provides strategic and operational leadership for HIAS programs in Panama, leading the planning, implementation, monitoring and continuous adaptation of community-based programming for refugees, asylum seekers, migrants and displaced people. Panama is both a transit and host country, and HIAS is one of the few organizations still providing protection and assistance services there.

Key responsibilities

• Develop fundraising proposals and ensure programming fits the needs of people in transit, seeking asylum or integrating in Panama, with meaningful community participation
• Lead program implementation against approved proposals, budgets and donor requirements, and advise Country Management on priorities, risks and resource needs
• Manage prevention protocols for survivors of gender-based violence and prepare statistical and narrative reports
• Monitor programs, manage internal and external management reports with the Monitoring and Evaluation department, and improve procedures and team knowledge
• Oversee program development, staffing and budgeting, ensure donor reporting and compliance, and manage risks and mitigation measures
• Lead program teams, set roles and expectations, and provide coaching, training and technical assistance

Required profile

• Professional degree in a social sciences field; a master's degree or specialization in social project management is preferred
• 10+ years of project management experience at an international NGO and/or with vulnerable populations in forced displacement
• 5+ years of management experience
• Ability to negotiate and present in English, and to work in a multicultural team
• Frequent travel within Panama and internationally, including in insecure operating environments

Required skills

• Proficiency with Office 365 applications
• Experience with databases
• Budget management