AI-First Creative Operations Officer

About the role

Storm Ideas is an AI-native agency that supports the digital presence of major US TV and entertainment brands. As an AI-First Creative Operations Officer, you turn messy processes into dependable workflows combining people, AI agents and practical tools. The role is fully remote, with working hours aligned to PT time, and pays up to USD 28,000 on a full-time contractor contract.

Key responsibilities

• Manage your own briefs, priorities and follow-ups, delivering on time and escalating blockers early.
• Map processes, find bottlenecks and turn ambiguous briefs into practical next steps, agreeing how you will measure improvement.
• Direct AI agents to structure requests, investigate problems, clean data, prepare documentation and check plans, verifying results against source information.
• Improve approval workflows so teams know what is planned, awaiting review or approved, and who owns the next action.
• Build Airtable bases, views, interfaces and automations, and connect spreadsheets, project tools, documentation and Slack or Teams workflows.
• Document processes and keep rules and exceptions current, then check data, logic, permissions and user experience before handoff.
• Work with clients to understand their needs, present solutions in plain language and help them adopt the workflows.
• Support adoption, gather feedback, investigate failures and track handling time, errors and rework.

Required profile

• Experience improving workflows or systems, with evidence of what changed and how it helped.
• Structured thinking: breaking a messy problem into users, inputs, outputs, handoffs, risks and decisions.
• Hands-on use of AI tools and agents, with examples of what you delegated, checked and changed.
• Clear writing and documentation, ownership and resourcefulness, attention to detail and sound judgement.
• Confidence explaining solutions and trade-offs to non-technical users.
• Nice to have: experience with creative, content, campaign, approval or asset workflows, and experience helping teams adopt new processes.

Required skills

• Spreadsheets, structured data, project tools and documentation systems.
• Strong no/low-code aptitude; Airtable or comparable systems experience is highly useful.
• Nice to have: Airtable interfaces and automations, Monday.com, Asana, Zapier, Make, n8n, Codex or Claude Code, basic scripting, HTML or API knowledge.

What we offer

• Up to USD 28,000 salary on a full-time contractor contract.
• Fully remote work with hours aligned to PT time.
• Access to benefits depending on country.
• Modern hardware, workflow systems and an AI stack supported by an AI Operations team.

To apply, send your CV and a short cover letter with examples of a workflow you improved, something you built in Airtable or similar, and a repeatable AI workflow. Successful candidates complete a short, time-boxed task with an Airtable base, then a 60-minute interview with Creative Operations management.