Virtual Assistant – French‑Speaking STR Specialist

About the role

We are seeking a French‑speaking Short‑Term Rental (STR) Specialist to support daily operations of our international rental portfolio. The role is fully remote and involves guest communication, reservation management, and coordination with cleaning and maintenance teams.

Key responsibilities

• Communicate with guests in French and English on Airbnb, Booking.com, VRBO and other platforms.
• Manage reservations, check‑ins, check‑outs, and keep calendars synchronized across all channels.
• Coordinate cleaning, maintenance and other property‑related services.
• Monitor guest reviews, maintain high satisfaction standards and escalate urgent issues.
• Assist with listing updates, pricing, and availability.

Required profile

• Fluent written and spoken French and English.
• Previous experience in short‑term rentals, hospitality or property management.
• Ability to work independently, multitask and handle flexible hours, including weekends.

Required skills

• Familiarity with PMS/channel‑management platforms such as Guesty, Hostaway, Hostfully or Hospitable.
• Experience with pricing tools like PriceLabs.
• Proficiency with Slack, Google Workspace and other task‑management platforms.

What we offer

• Fully remote position.
• Competitive salary based on experience.
• Opportunity to work with an international STR portfolio.
• Growth opportunities within the property‑management team.
• Dynamic and collaborative remote work environment.