Document Verification Analyst

About the role

Carry out project documentation validation, reviewing and verifying required documents to ensure compliance with current regulations. Provide customer service by resolving inquiries, managing requests, and supporting the entire administrative process.

Key responsibilities

• Review, verify, and validate administrative, labor, and occupational risk prevention documentation for client companies, workers, and equipment.
• Deliver training sessions to the project owner company and subcontractors.
• Design and develop training resources and content related to the Nalanda system.
• Prepare platform guides and support materials for subcontractors.
• Manage national and international contracts, including company registration, credential dispatch, and document review.
• Provide customer and subcontractor support via email and phone.
• Monitor changes in criteria and legislation and apply complex requirements per client demands.
• Prepare customized reports to meet client‑specific requirements.

Required profile

• Previous experience in customer service or administrative support.
• Strong communication and problem‑solving skills.
• Excellent organizational and multitasking abilities.
• High attention to detail and commitment to process improvement.
• Fluency in English and Spanish, both spoken and written.
• Collaborative, proactive and dependable professional.

Required skills

• Proficiency in Microsoft Office.

What we offer

• Competitive compensation package ranging from USD 800 to 1000.
• Teleworking (remote work) option.
• Dynamic and inclusive workplace with growth and development opportunities.
• Opportunity to make a significant impact on organizational culture and talent strategy.