Bilingual Front Desk Assistant

About the role

We are looking for a professional, service‑oriented Bilingual Front Desk Assistant to be the first point of contact for visitors, suppliers and employees. The role supports the organization’s image while handling administrative, communication and logistics tasks.

Key responsibilities

• Welcome, assist and announce visitors in a courteous manner.
• Operate the telephone switchboard, receive incoming calls and transfer them to the appropriate departments.
• Provide information to visitors according to company policies.
• Receive and manage packages, correspondence, envelopes and deliveries.
• Handle supplier invoices and route them to the correct departments.
• Maintain accurate records of courier shipments and Air Way Bills, reporting incidents to the General Affairs team.
• Collect shipping and invoicing evidence for Purchasing and Accounting.
• Coordinate deliveries and collections with transportation and courier providers.
• Monitor internal and external mail distribution.
• Assist employees with company information and personnel location.
• Prepare commercial invoices for equipment deliveries for the Marketing Department.
• Update and maintain employee telephone extension directories.
• Coordinate office access for visitors, suppliers and external vendors.
• Perform additional duties assigned by the immediate supervisor.

Required profile

• High School Diploma (required); studies in Business Administration, Office Management or related fields preferred.
• Minimum 1 year experience in reception, front desk, administrative support or customer service.
• Bilingual proficiency in English and Spanish (written and verbal).

Required skills

• Microsoft Word
• Microsoft Excel
• Microsoft Outlook
• Microsoft PowerPoint