Bilingual Back Office Administrator (Spanish/English)

About the role

You will keep the back‑office operations running smoothly by managing transaction files, reviewing documents, and maintaining accurate records. The position involves handling real‑estate paperwork in both Spanish and English and ensuring nothing is missed.

Key responsibilities

• Organise and maintain transaction documents, contracts, and client records.
• Review incoming paperwork, identify its type, and flag any missing or incomplete information.
• Maintain and improve spreadsheets and tracking systems.
• Persistently follow up with clients, partners, notaries, and vendors until all items are resolved.
• Coordinate with developers to obtain construction updates.
• Document processes for clarity and repeatability.
• Handle sensitive client and financial information with full discretion.

Required profile

• Positive, team‑first attitude.
• High trustworthiness and ability to manage confidential data.
• Meticulous attention to detail and relentless follow‑through.
• Fluent written and spoken English and Spanish.
• Working knowledge of real‑estate transactions and documentation.

Required skills

• Advanced spreadsheet skills (Excel, Google Sheets, Proton Sheets).
• Proficiency with AI assistants (e.g., ChatGPT, Claude, Gemini) for problem‑solving.