Asesor de Atención al Cliente – Sucursales en Ciudad de Panamá

About the role

We are looking for enthusiastic Customer Service Advisors to work in our retail locations across Panama City, primarily in shopping‑center branches. You will be the first point of contact for customers, helping them choose the right glasses and lenses while ensuring a smooth sales process.

Key responsibilities

• Greet customers, identify their needs, and provide advice on eyewear selection.
• Enter new customer orders into the system and retrieve existing patient files.
• Verify received merchandise through product transfers, confirming correct quantity and condition.
• Manage cash register reconciliations whenever assigned.
• Process eyeglass repair requests.
• Conduct inventory counts and keep the store organized.
• Support additional operational tasks as required by the branch.

Required profile

• Completed high school diploma (Bachiller Completo).
• At least 1 year of experience in customer service, target‑driven sales, and cash handling.
• Proficiency with Microsoft Office.
• Availability to work 48 hours per week, including holidays and Sundays, with rotating shifts between 8:00 am and 8:00 pm.
• Proactive, dynamic, good appearance, excellent verbal communication, and strong customer‑service orientation.

Required skills

• Microsoft Office

What we offer

• Base salary of B/. 630.00 per month.
• Additional benefit: Vale Panamá voucher.