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Competencias
Experiencia
F&B Management Intern
Hilton Dead Sea Resort & Spa
2025-04 - 2025-09
Operated in a supervisor‑level capacity during assigned shifts, coordinating service alongside two Captains. Managed MICROS POS and cash operations, handling order entry, billing, payments and bill adjustments. Handled guest feedback and complaints, supporting service recovery during busy periods. Delivered à la carte and buffet service, and supported large‑scale events such as conferences, weddings and corporate meetings. Completed a Front Office and PBX rotation, gaining cross‑functional hotel operations exposure.
Culinary Operations Intern
Hilton Dead Sea Resort & Spa
2023-11 - 2024-03
Completed 1,200+ hours of hands‑on culinary training across Italian (Bacchus) and Lebanese (1312) kitchen operations. Worked across hot cooking, cold kitchen and live cooking stations, following standardized recipes and mise en place procedures. Applied HACCP and food safety procedures, including temperature monitoring, safe storage and hygiene practices. Supported receiving operations by checking incoming food products against quality and safety standards. Gained cross‑functional understanding of kitchen and F&B service operations in a high‑volume five‑star environment.
Formacion
Bachelor's Degree in Food & Beverage Management, Royal Academy of Culinary Arts (EHL Network)
Idiomas
Arabic
native
English
fluent
Ultima actualizacion: hace 11 horas