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12 anos de experiencia

Competencias

Strategic Sales & Market Analysis Client Relationship Management CRM & Business Automation Tools Investment & Portfolio Advisory Communication & Negotiation Team Leadership & Cross-Functional Coordination Microsoft Office Suite (Word, Excel, PowerPoint, Project) English Typing (+45 wpm) Data‑driven Decision Making Project Delivery B2B/B2C Sales Logistics Coordination Financial Services Cross‑functional Leadership Training & Mentoring

Experiencia

Executive Call Center (Command & Support Center)

EFSIM Facilities Management

2025-12 - 2026-02

Managed ticket issuance for project administration via the facilities management web portal. Handled helpline, toll‑free and business line queries for organizations and internal employees, coordinating with relevant departments. Trained new team members to improve departmental performance and business management. Collaborated with the international IT team to generate internal logging tickets. Completed POSH, Work Ethics and HSEQ HERO trainings.

Executive Assistant (Freelance)

Alsharq Logistics Company

2025-08 - 2025-11

Supported Amazon and Keeta third‑party logistics operations on a part‑time basis. Managed driver training programs to boost productivity and performance. Coordinated cross‑functional teams to achieve operational targets.

Key Accounts Manager

Leopards Courier Pvt Ltd

2022-03 - 2025-05

Led logistics services for over 20 major corporate clients including Toyota, Yamaha and Atco Laboratories. Directed sales campaigns to increase customer engagement and revenue, raising portfolio revenue from Rs. 110 Million to Rs. 140 Million. Handled client billing, performance analytics and negotiated strategic contracts and pricing.

Investment Advisor

HBL Asset Management Ltd

2019-05 - 2021-03

Provided investment solutions across stock funds, fixed‑income funds, asset allocation funds and government securities aligned with client goals. Delivered tax advisory services and managed a high‑net‑worth client portfolio. Oversaw a total portfolio of equity and fixed‑income assets valued at Rs. 570 Million.

Executive Officer

Al‑Falah Investments Ltd

2018-10 - 2019-04

Guided clients on wealth planning and mutual fund investments, building enduring relationships through tailored financial strategies. Demonstrated strong problem‑solving, attention to detail and organizational skills in a fast‑paced environment.

Business Development Executive

K&S Machinery

2014-03 - 2016-03

Coordinated international business activities in the machinery sector, managing equipment imports/exports and vendor communications. Developed online marketing strategies that increased market presence and drove business growth.

Idiomas

English

fluent

Arabic

intermediate

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