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Competencias
Experiencia
Executive Housekeeper
Anantara Peace Haven Tangalle Resort
2025-01 -
Lead daily housekeeping operations across guestrooms, villas, public areas and back‑of‑house facilities, ensuring compliance with luxury brand standards and guest satisfaction goals. Conduct comprehensive inspections, manage inventory control and oversee VIP arrivals and personalized guest requests. Coordinate closely with Front Office, Engineering, Laundry and Food & Beverage departments to achieve seamless operational efficiency. Coach, mentor and develop a multicultural housekeeping team through continuous training and performance improvement initiatives.
Executive Housekeeper
Six Senses Zighy Bay
2015-01 - 2025-12
Directed all housekeeping operations for 82 luxury villas, public areas and back‑of‑house facilities, maintaining world‑class resort standards. Managed, trained and motivated a multicultural team, implementing structured performance improvement programs. Ensured adherence to LQA standards, luxury brand audits and hygiene protocols. Oversaw budgeting, cost control and staff scheduling, achieving operational excellence and high guest satisfaction.
Formacion
Bachelor’s Degree in International Hospitality Management (EHL)
Idiomas
English
fluent
Ultima actualizacion: hace 2 días