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Competencias
Experiencia
Marketing Automation Specialist
Andocia Marketing Solutions
2025-11 -
Designed and implemented end‑to‑end marketing automation systems in GoHighLevel, cutting manual administrative work by up to 80%. Built custom CRM automations and customer‑journey workflows that increased lead response speed by 90% and operational efficiency by 70%. Developed API and webhook integrations to eliminate cross‑platform data entry, improving process reliability by 90%. Created automated onboarding, follow‑up and review‑generation campaigns that boosted customer retention and online reputation.
Automation & CRM Consultant - Freelance
Upwork
2020-08 -
Engineered AI‑driven chat and email automation systems, reducing average response times by ~70% and enhancing customer engagement. Designed lead‑generation funnels that generated $50K‑$150K annual revenue for clients in real‑estate, coaching and e‑commerce. Automated booking and appointment workflows, lowering no‑show rates by up to 40% for service‑based businesses. Built AI‑powered support agents in GoHighLevel, decreasing support costs by 35% through automated inquiry handling.
Backend Engineer
KeelWorks Foundation
2024-05 - 2025-06
Collaborated with designers and developers to deliver backend solutions that integrated with CRM platforms, streamlining data flow and improving user experience. Assisted in linking backend systems to GoHighLevel, enhancing real‑time customer data synchronization. Mentored junior team members, fostering skill development and ensuring continuity in project delivery.
Volunteer Backend Engineer
T-Learning
2024-05 - 2024-10
Developed and integrated backend APIs supporting CRM automation workflows and real‑time customer data synchronization. Implemented security measures and protocols to protect sensitive data and prevent unauthorized access. Optimized application performance through efficient algorithms, database indexing and caching, resulting in faster response times.
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Ultima actualizacion: hace 2 días