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Competencias
Experiencia
Customer Support Representative
VXI
2023-03 - 2024-09
Resolved technical issues for customers using deep knowledge of company products and services. Provided timely and accurate responses via chat, email and phone, boosting customer satisfaction. Adjusted work hours and assisted with additional tasks during peak periods, contributing to overall team success.
Email Support Representative
Transcom Philippines
2024-09 - 2025-07
Maintained high accuracy in email correspondence, delivering clear and concise information to address inquiries. Managed a high volume of daily emails, prioritizing tasks to sustain productivity and efficiency.
Account Manager
Freelance | LSI Insurance Agency
2025-09 - 2026-04
Specialized in home and auto insurance, assessing client needs and explaining policy details. Delivered responsive support to ensure appropriate coverage, simplifying the insurance process and providing peace of mind.
Machine Operator
Sumifru Philippines Corporation
2021-06 - 2021-12
Operated various machinery with versatility and adaptability. Trained new operators, sharing best practices and fostering teamwork among peers.
Cold Caller
Roto Operator (Freelance)
2022-02 - 2022-05
Achieved daily call quotas by efficiently managing time and prioritizing tasks. Sourced and pre‑qualified leads, identifying new business opportunities.
Formacion
BS Civil Engineering, Saint Joseph Institute of Technology
Idiomas
English
fluent
Ultima actualizacion: hace 4 días