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7 anos de experiencia

Competencias

Team Leadership Staff Supervision Customer Service Excellence Client Relationship Management Staff Recruitment & Training Performance Management Appointment & Schedule Management Marketing & Social Media Promotion Inventory Control & Stock Management Product Knowledge & Retail Sales Health, Safety & Infection Control Conflict Resolution Content Creation Photography/Video Editing Training Development

Experiencia

Beauty and Wellness Manager

Sparadise (Spa and Beauty Lounge)

2017-01 - 2024-12

Managed all aspects of luxury spa operations, supervising beauty therapists, massage therapists, receptionists and housekeeping staff. Coordinated staff scheduling, budgets, payroll and financial reporting while ensuring compliance with hygiene and infection‑control standards. Developed promotional packages, seasonal campaigns and loyalty programs that increased customer retention and drove revenue growth through retail sales. Led recruitment, training and performance evaluations, building high‑performing teams and improving operational efficiency.

Aesthetic Nurse

Skin Code Clinic – Abu Dhabi, UAE

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Assisted physicians during aesthetic and dermatological procedures, including Botox, fillers, laser treatments, PRP, microneedling and IV therapy. Conducted patient assessments, prepared patients for cosmetic treatments and provided pre‑ and post‑treatment education. Maintained strict infection‑control protocols and ensured accurate documentation in line with DOH regulations.

Beauty Therapy & Aesthetic Medicine Trainer

Skill Boost Training Center – Abu Dhabi, UAE

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Delivered theoretical and practical training to healthcare professionals in advanced aesthetic procedures and facial technologies. Developed comprehensive training modules, lesson plans, PowerPoint presentations, examinations and competency assessments. Conducted hands‑on demonstrations on aesthetic devices, ensured compliance with DOH standards and mentored students preparing for licensing examinations.

Freelance Content Creator and Marketing

Zocial Digital and Marketing Services

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Created and posted daily content across social media platforms to increase audience engagement for health and lifestyle clients (clinics, spas, beauty brands). Produced photography, video and edited content, pitched ideas for follower growth and managed client relationships. Utilized marketing strategies to promote services and enhance brand visibility.

Idiomas

English

fluent

Chinese

fluent

Arabic

intermediate

Filipino

fluent

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